According to an article from Contently, when it comes to website visits and the ‘look-to-book’ ratio, the travel industry’s average conversion rate is at about 0.3%. This is compared to an average 3% conversion rate for ecommerce and retail websites reported in 2013.
This means that most people who land on travel websites, searching for flights, airfare, travel deals and possibly accommodation, leave without completing the booking process. Given that, what can travel websites do to increase online bookings?
House of Travel has been helping Kiwis see the world for almost 30 years and is one of New Zealand’s most successful providers of travel experiences. House of Travel is also a leader in travel technology, offering an award winning website allowing users to compare and book airline flights and holidays in an instant and now offers the HOT travel app which gives you access to all your travel requirements, wherever and whenever you need.
With the primary objectives of improving user experience, identifying and eliminating friction points and increasing revenue, House of Travel partnered with FIRST to initiate a program of work, looking:
The A/B test implemented by FIRST resulted to:
Creating a website and specific landing pages that are relevant and useful for your visitors is only half the battle in creating a successful online marketing strategy. The next part is optimising your website pages for conversions.
In order to help you optimise your website pages, particularly, the main entry points of your visitors -your homepage and category page, we’ve created the fifth conversion rate optimisation (CRO) industry report on the toys online retail industry.
Find out which camping online retailers are taking the lead in having the critical conversion elements in their homepages and category pages to maximise online conversions.
Dymocks is one of Australia’s most established and best known brands, founded 136 years ago. With more than 60 physical stores across Australia and over 10 million books sold last year, the company holds the crown of Australia’s leading bookseller.
With the goal of improving its online user experience, increasing online revenue and driving more customers to the physical stores, Dymocks partnered with FIRST for a customer-centric omnichannel strategy to encourage customers to purchase in store and online.
Google has been using Page Speed as a ranking factor for several years now, and they kindly provide a tool called PageSpeed Insights that you can use to analyse the PageSpeed performance of your website, both for desktop and mobile users. It is a great little tool that gives your web-page a score out of 100, and more importantly provides a list of suggestions for things that you should do to improve this score.