-1
archive,paged,category,category-digital-strategy,category-93,paged-3,category-paged-3,select-core-1.6.1,pitch-child-child-theme-ver-1.2.1,pitch-theme-ver-3.8,ajax_fade,page_not_loaded,smooth_scroll,grid_1300,vertical_menu_with_scroll,blog_installed,wpb-js-composer js-comp-ver-6.11.0,vc_responsive

Smarter Data 2016 Conference – 10 Key Themes

Smarter data conference blog post title_v2

 

Yesterday, FIRST attended the Smarter Data conference in Auckland. Hosted by the Marketing Association, this one-day event explored how marketers today can leverage data to transform or grow their businesses. It featured a diverse line-up of speakers from varies industries sharing their stories, insights and riffing on what a data-driven future looks like for marketing professionals.

Here are some of the key themes from the day:
 

Digital Transformation Summit 2016 – 7 key takeaways

Digital transformation summit 2016_Grant and Katherine

 

The 2016 New Zealand Digital Transformation Summit was held on 7th March in Auckland where we both attended and exhibited at the event. Key themes of the Digital Transformation event were:

  • Vision, Strategy and Governance – Striking the right balance between innovation and transformation
  • Customer Understanding – Unlocking the digital customer value proposition
  • Operational Efficiency – Embracing disruption – using digitisation to reinvent back-office functions and customer service
  • Technology and Platforms – Unlocking digital value by leveraging technology and new business platforms
  • People & capability – Recruiting and retaining the right talent and unlocking your real competitive advantage.

 
From my perspective, the 7 key takeaways could be summarised as follows:
 

[Infographic] Ecommerce Returns Policies Review

Ecommerce returns policies infographic blog title

 

Here is an infographic showing the summary of the results of our review of the returns policies of nine online retailers from the fashion, bookseller and consumer electronics industries. In the succeeding section, we’ll take a closer look at each site and see how these online retailers are building confidence and providing good customer service through their returns policies.

 

Why analysing human behaviour trumps analysing ‘session’ behaviour

WHY ANALYSING HUMAN BEHAVIOUR TRUMPS ANALYSING ‘SESSION’ BEHAVIOUR

 

Digital Marketers and Consultants tend to rely heavily on data to shape decisions, strategy and marketing budgets. A lot of time is invested in analysing, interpreting and providing insights or developing hypotheses to improve performance. Consistently sifting through Google Analytics data and dashboards, Crazy Egg reports, Formisimo, excel sheets, pivot tables, and on and on………

 

Humanise and Optimise Your Ecommerce Site with Online Personalisation – 5 Tips To Get You Started

p style=”text-align: center;”>Online Personalisation
 

Online personalisation is the new face of digital marketing. It goes beyond welcoming back a returning customer to the site or listing recommended products based on their previous online purchases. It’s about leveraging analytics data and customer insights to deliver targeted content and adaptive online experiences that compel your customers to take the actions you want them to take.
 

Google Partners Masterclass 2015 Insights Part 7: Uncovering Google Not Provided Keyword Data

Uncovering (Not Provided) Keyword Data in Google Analytics

 

In yesterday’s post, we took a closer look at Google AdWords’ latest enhancement to Dynamic Search Ads (DSA). I also shared with you some best practices and tips on how to make the most out of this new enhancement. For the 7th and last post of the Google Partners Masterclass 2015 series, we’ll dive into cracking the Google not provided keyword data so you can enable better SEO performance reporting and find out what’s working and what to improve on.