Online Retailers Have Less Time To Persuade
Sourced from eMarketer
A new report by DoubleClick reveals a mixed picture of the state of B2C e-commerce in Q3 2004.
One definite bright spot was the increased use of on-site search by consumers in the purchasing process. DoubleClick found that 9.3% of all sales came through an on-site search function, compared to 6.3% in Q3 2003. The average order amount purchased through an on-site search of an e-commerce Web site rose to reach $126 last quarter, up from $111 the previous quarter and $100 one year before. Through there have been some quarter-to-quarter declines, the overall trend since Q2 2003 has been a significant increase in the average order amount. Year-to-year, the value of an average on-site search-related order increased 26%. However, the overall average order value still sits a bit higher at $146 and the average search-related conversion rate, 2.1%, is lower than the overall rate of 4.6%.